Our Staff

Annette Redman, Au.D.

Annette Redman, Au.D.

Doctor of Audiology

Annette Redman has lived the majority of her life in Black Hawk County. She became an audiologist over twenty years ago after completion of her Bachelor’s degree with highest honors at UNI. She continued her studies to include a Master’s degree also from UNI and then achieving her Doctorate in Audiology from A. T. Still University in Mesa, Arizona. She has worked clinically in private practice at NewSound Hearing Centers since 1994 and in addition to her duties in fitting hearing instruments, she has taken a special interest in writing and developing coping strategies and other related hearing rehabilitation for the hearing impaired and their families. She has given numerous public talks and was awarded Toastmaster of the Year by the local Waterloo 101 Toastmasters Club in the late 1990s. She also is a “Person You Should Know” designate and in this role speaks three times a year on the campus at UNI to the Human Relations class within the department of education at UNI. She is the Educational Chair of the Iowa Hearing Association and was awarded the Dispenser of the Year in 2006. She has been married for over thirty years and has three children. She is active in her church and has been on her church board for six years including two as the Chair and enjoys reading, exercising and gardening and has a special interest in military history and the Civil War in particular.

Courtney Youngers

Courtney Youngers

Audio Tech

Courtney joined our team in January of 2020. She is originally from Des Moines, IA and is a graduate of the University of Northern Iowa, where she received her degree in Communication Sciences & Disorders. Courtney serves as an Audiology Technician and is happy to help patients hear better in any way she can! Courtney hopes to return to school to study to become a Doctor of Audiology. When she’s not working, she enjoys cooking, reading, and spending time with her friends and family.

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Customer Reviews

Very favorable, I thought. Very professional and I think we got our bases covered. 👍

James Parsons, on Google

They are very kind and want to make sure you are happy with your hearing aids and make sure they are doing everything they can for me.

Melody Kingsbury, on Google

the Dr. was very nice,and took time to answer all my questions.

Karen Slessor, on Google

My husband has been hard of hearing a long time. He has tried hearing aids but couldn't stand "tiny sound ,now got new ones from new sound and loves them ,great improvement !! For me and him thank you for great service and product.

JoAnn Creery, on Google

Service was good. No complaints.

Dave Bonfig, on Google

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