Our Staff

Annette Redman, Au.D.

Annette Redman, Au.D.

Doctor of Audiology

Annette Redman has lived the majority of her life in Black Hawk County. She became an audiologist over twenty years ago after completion of her Bachelor’s degree with highest honors at UNI. She continued her studies to include a Master’s degree also from UNI and then achieving her Doctorate in Audiology from A. T. Still University in Mesa, Arizona. She has worked clinically in private practice at NewSound Hearing Centers since 1994 and in addition to her duties in fitting hearing instruments, she has taken a special interest in writing and developing coping strategies and other related hearing rehabilitation for the hearing impaired and their families. She has given numerous public talks and was awarded Toastmaster of the Year by the local Waterloo 101 Toastmasters Club in the late 1990s. She also is a “Person You Should Know” designate and in this role speaks three times a year on the campus at UNI to the Human Relations class within the department of education at UNI. She is the Educational Chair of the Iowa Hearing Association and was awarded the Dispenser of the Year in 2006. She has been married for over thirty years and has three children. She is active in her church and has been on her church board for six years including two as the Chair and enjoys reading, exercising and gardening and has a special interest in military history and the Civil War in particular.

Joel Myers, HIS

Joel Myers, HIS

Hearing Instrument Specialist

Joel Myers B.S., BC-HIS is a Nationally Board Certified Hearing Instrument Specialist. He graduated from Weber State University in Ogden, UT with a Bachelor of Science Degree with a Spanish emphasis. Joel started his 2-year internship in Salt Lake City, UT in 2013. He has since been a Specialist in various clinics working with all major manufacturers of Hearing aids.

Before college, Joel served a 2-year humanitarian mission in Lima, Peru. “To be able to live with and serve the families in Peru has been one of the most valuable experiences of my life.” While in Peru, Joel became fluent in Spanish.

Joel married the love of his life in 2007 in Salt Lake City. They have 3 fantastic kids. He enjoys spending time with his family including riding bikes, playing pickle ball, softball, football, soccer and more. “My favorite day of the year is Daylight savings time. I get one more hour in the evening with my family!”

In this fast-paced, technological world. Hearing aids are ever evolving. Joel stays up to date on all advances to make sure every patient has the best hearing available to fit their needs. “The part of my job I love the most is when my patients tell me of the sounds they NOW hear but had forgotten. They tell me, ‘I forgot my soda FIZZED!’ or ‘Well, I never leave my turn signal on anymore!’ It’s important to me that they hear all they can.”

“Hearing loss is similar to seeing in only black and white. Yes, you can live that way, but how much are you missing? Hearing, and clearly understanding family, friends and neighbors is what I want for every one of my patients.”

Courtney Youngers

Courtney Youngers

Audio Tech

Courtney joined our team in January of 2020. She is originally from Des Moines, IA and is a graduate of the University of Northern Iowa, where she received her degree in Communication Sciences & Disorders. Courtney serves as an Audiology Technician and is happy to help patients hear better in any way she can! Courtney hopes to return to school to study to become a Doctor of Audiology. When she’s not working, she enjoys cooking, reading, and spending time with her friends and family.

Molly O'Keefe

Molly O'Keefe

Audio Tech

Molly is originally from Manly, IA and moved to Fairbank, IA in 2022. She attended Iowa State University studying Linguistics and Communication Disorders and Sciences. Molly started working at NewSound Hearing Centers in 2022 and started working in the hearing industry in 2021 as an Audiologist assistant while doing newborn hearing screenings.

What Molly loves most about saving hearing lives is the opportunity to help patients improve their quality of life. By restoring their hearing abilities, she can witness the positive impact it has on their overall well-being. Molly finds fulfillment in knowing that she plays a vital role in enhancing her patient’s communication skills, relationships, and overall happiness. Outside of saving hearing lives, Molly loves to spend time with her two dogs, family, and friends.

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Customer Reviews

I had a hearing test at your location in Brenham, Texas. This was an exceptional experience. The staff was professional, caring, and explained every step of the process. It was quite evident that the staff is committed to their clients and is ready, willing, and able to provide the best...

Connie Moore, on Google

Everyone was very kind and the Dr was very thorough, took her time with me and made sure that I didn't have any questions!

Brenda Rettig, on Google

This was an informational appointment and ck of ear bud size. Appreciate the professional attitude and personal concern of correcting issue plus for myself understanding the aids/connection. Very well done.

Alan Jacobsen, on Google

Very informative and helpful. Made the decision about hearing aids easy

Cherrie Ruch, on Google

The appointment went well. The young lady did a great job checking, cleaning, and testing my hearing aids. She took the time to adddess any and all questions I had, and was very courteous and professional every step of the way. I would recommend NewSound Hearing Center in Waverly to...

Gregg B., on Google

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